Exchange and Refund Policy Information
Outcast Rods and Fishing Gear will credit, exchange, or issue a full refund (shipping not included) for items returned in new condition within 60 days of the shipment date. IMPORTANT: All returns to Outcast Rods and Fishing Gear must include either the original receipt or a gift receipt. To return an item, pack the items appropriately with the original receipt or the gift receipt. Items damaged during shipment from the customer to Outcast Rods and Fishing Gear are the sole responsibility of the customer. Damaged items will not be refunded or exchanged. The customer is responsible for the costs of shipping the items to Outcast Rods and Fishing Gear. Outcast Rods and Fishing Gear will then ship the exchanged items free of charge or refund your account if requesting a refund. Please allow up to 21 days for refunds to process, but typical processing times are much shorter on average.
Please Ship Exchange/ Refund Items To:
Outcast Rods and Fishing Gear
2107 Yacht Harbor Ln.
League City, Texas 77573